Terms of Service and Privacy Policy(For Incident Reporting, Security Assessments, Grant Assistance, and Related Consulting Services)

Thomas Craig Group, LLC

 

Terms of Service and Privacy Policy
(For Incident Reporting, Security Assessments, Grant Assistance, and Related Consulting Services)Effective Date: 07/01/2026.

 

These Terms of Service and Privacy Policy (“Terms”) govern your use of any incident reporting forms, security assessments, vulnerability reviews, grant preparation assistance, consulting services, or related offerings provided by Thomas Craig Group, LLC (“TCG,” “we,” “us,” or “our”), a Wisconsin-based entity.

 

By submitting information, requesting services, or otherwise engaging with us, you agree to these Terms.

 

1. Nature of Our Services

TCG provides non-legal advisory and consulting services focused on physical security, threat awareness, vulnerability assessments, incident documentation, and support for nonprofit security grant applications (e.g., NSGP). Important Disclaimer: TCG is not a law firm and does not provide legal advice, legal representation, or attorney-client services. Nothing in our communications or services creates an attorney-client relationship. We make no guarantees or promises regarding outcomes of reports, assessments, grant applications, or any legal matters.

 

Scope of Services: Our services are limited to security consulting, threat awareness support, vulnerability assessments, incident documentation, and non-legal assistance with grant applications. We do not provide armed security, physical installation of equipment, ongoing monitoring, or legal representation.

 

2. Information We Collect and How We Use It

We may collect personal information such as your name, contact details, organization information, and details about reported incidents or security concerns.

 

We use this information solely for:

• Evaluating and responding to your submissions

• Performing security assessments and providing recommendations

• Assisting with grant-related documentation (where requested)

• Communicating with you about our services

• Internal business purposes, record-keeping, and service improvement

• Complying with legal obligations

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3. Sharing and Disclosure of Your Information

We do not sell personal information. We may share it in these limited situations:
 

• With trusted service providers who help us operate our services (under confidentiality agreements)

• With law enforcement, fusion centers, or other public safety agencies when we believe in good faith that the reported incident involves a potential threat to public safety, a crime, or requires official response

• When required by law (e.g., subpoena or court order)

• In the event of a business transfer (merger, acquisition, or sale of assets)

• In aggregated, de-identified form that does not identify you

• With your prior consent
   

Important Note on Law Enforcement Referrals: If your report describes a possible crime, threat to safety, or suspicious activity that we reasonably believe requires official attention, we may forward relevant details (including your contact information if provided) to local police, the FBI, a state fusion center, or other appropriate authorities. We will make reasonable efforts to notify you of such a referral unless prohibited by law. You understand that once information is shared with law enforcement, we may not be able to control how it is used or further disclosed.

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4. Data Security
 

We maintain reasonable administrative, technical, and physical safeguards to protect your information, consistent with industry standards for security consulting firms.

 

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable time (generally 30 days), subject to legal requirements.

 

6. Data Retention
 

We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements. In most cases, this is up to seven (7) years after your last interaction with us, unless law requires longer retention or you request earlier deletion where permitted.

 

7. Limitation of Liability and Release
 

To the fullest extent permitted by Wisconsin law, TCG, its owners, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our services or any related activities. By using our services, you release and forever discharge TCG and its related parties from any and all claims, demands, causes of action, liabilities, damages, costs, and expenses (including attorneys’ fees) arising out of or related to our services, except to the extent caused by our gross negligence or willful misconduct. You acknowledge it is your sole responsibility to pursue any legal action within all applicable statutes of limitations.

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8. Indemnification
 

You agree to indemnify, defend, and hold harmless TCG and its related parties from any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of our services, your submissions, or your violation of these 

Terms.

 

9. No Warranty
 

Our services are provided “AS IS” and “AS AVAILABLE” without any warranties, express or implied.

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10. Governing Law and Dispute Resolution
 

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to conflict of laws principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Milwaukee County, Wisconsin, or, at our sole election, through binding arbitration under the rules of the American Arbitration Association in Wisconsin.

 

11. Changes to These Terms

We may update these Terms. Continued use of our services after updates constitutes acceptance of the new Terms.

 

12. Contact Information

Thomas Craig Group, LLC
5300 S. 108th Street
info@thomacraiggroup.org
414-363-2222